Before you begin
A compatible Mac, an internet connection and permission to install software. Check the current macOS requirements on OpenVPN’s download page.
- An active USip VPN subscription or trial. OpenVPN Connect is the connection app; it does not include the USip service.
- Your connection username and password. Find these in the “Your Account is Ready” email.
- A working internet connection. Confirm that ordinary websites load before connecting.
The USip connection portal is for VPN setup. The Account page manages your subscription. Do not assume the two use the same login details.
1. Install OpenVPN Connect
- Open the USip connection portal and sign in with the username and password from your “Your Account is Ready” email.
- Select the Mac download. If separate installers are offered, choose the one for your Mac’s Apple silicon or Intel processor.
- Open the downloaded installer, follow the setup prompts and enter your Mac administrator credentials if requested. Launch OpenVPN Connect when installation finishes.
If you need another installer, use the official OpenVPN Mac download, then add your USip profile in step 2.
Sign in with the connection credentials from your USip welcome email. Screenshot shows an earlier portal interface.
2. Add or select your USip profile
If your USip profile is already listed, skip to step 3. Otherwise:
- Open the app’s profile area. In current versions, use Menu → My Profiles → Add; older versions may show Import Profile or a plus button.
- Choose URL and enter
us.vpnxl.com. - Continue and sign in with the USip connection credentials from your welcome email. Complete any browser sign-in and confirmation prompts.
- Confirm or add the imported USip profile when prompted.
If USip supplied an .ovpn file, use the app’s file-import option for that file instead. Exact labels depend on your version; see OpenVPN’s profile import instructions.
3. Connect to USip VPN
- Select your USip profile and choose Connect or turn its connection switch on.
- If the app asks for a password again, enter your USip connection password.
- Allow the expected macOS request to establish the VPN connection when prompted.
- Wait for OpenVPN Connect to show Connected before using the VPN.
USip allows one VPN connection at a time. Disconnect an existing USip connection on another device before connecting here.
A connected profile in an earlier Mac interface. Your OpenVPN Connect version may look different.
4. Check your US IP address
- Confirm that OpenVPN Connect still shows Connected.
- Open ipinfo.io in the browser on this Mac. Check that the public IP country is United States.
- If the country is not the United States, recheck the app’s connection status and try the troubleshooting steps below.
USip automatically assigns the US location. Your IP is not a permanent, fixed address, and individual city labels can differ between IP lookup services.
How to disconnect
Return to OpenVPN Connect, choose your USip profile and select Disconnect or turn its switch off. Your device then uses its regular internet connection.
Troubleshooting
I cannot find my connection credentials
Look for the “Your Account is Ready” email, including your spam folder. If it is missing, contact USip Support. Use your connection credentials rather than assuming your billing Account login will work.
The app says authentication failed
Re-enter the username and password from your welcome email and check for extra spaces. If the same credentials fail in the connection portal, contact Support.
No USip profile appears
Follow step 2 to add the profile using us.vpnxl.com. Import an .ovpn file only if USip supplied one.
The VPN will not connect
First check that your internet connection works without the VPN. Disconnect another active VPN, including a USip connection on another device, then retry. If it still fails, send Support the exact error, your device/OS version and OpenVPN Connect version.
A certificate or verification error appears
Keep certificate verification enabled. Contact USip Support with the exact error so the profile or certificate can be checked. Do not disable verification or add settings from an unrelated VPN guide.
The Mac app will not install or open
Check your macOS version against OpenVPN’s current requirements and use the installer for your Mac. If a security or publisher warning is unexpected, stop and contact USip Support rather than changing security settings.
The VPN is connected, but a streaming service will not play
First verify your US IP using step 4. Playback can also depend on the streaming account, subscription, device, app or service restrictions. Check the USip streaming guides, then contact Support with the service name and exact message. A successful VPN connection does not guarantee every title will play.
Mac setup FAQs
Is OpenVPN Connect the same as USip VPN?
No. OpenVPN Connect is the app. USip VPN supplies the VPN service, connection credentials and profile that route your connection through US home broadband.
Where do I get my USip username and password?
Use the connection details in your “Your Account is Ready” email. If you cannot find them, contact USip Support. The billing Account page is separate from the VPN connection portal.
Do I need to import the profile every time?
No. Once the USip profile is installed, select it in OpenVPN Connect and connect. Import it again only if it is missing or USip asks you to use an updated profile.
Which installer should I choose for my Mac?
Use the Mac download in the USip connection portal. If Apple silicon and Intel versions are offered, choose the one matching your Mac. OpenVPN’s official Mac page lists current operating-system requirements.
Can I choose a US city or keep a fixed IP?
No. USip assigns the US location automatically and does not provide a permanent fixed IP. Reconnecting within 15 minutes gives you the same address; your assigned public IP is used by one USip customer at a time.
How do I know the setup worked?
OpenVPN Connect should show Connected, and an IP lookup in your device’s browser should show United States. Check both. If the app is connected but the country is wrong, use the troubleshooting steps or contact USip Support.
3-day free trial
USip VPN plans
Try a residential US IP on your computer or phone free for 3 days. Choose your billing period below. All prices are in euros.
Every plan supports one connected VPN device at a time, using OpenVPN Connect with your USip profile.
Pay month to month
Monthly
€9.99 / month
Monthly billing
3 days free, then €9.99 billed every month.
Try it freeSix-month billing
Six months
€6.50 / month
Monthly equivalent
3 days free, then €39 billed every six months.
Try it freeLowest monthly equivalent
Annual
€5.75 / month
Monthly equivalent
3 days free, then €69 billed every year.
Try it free€0 due today. A payment method is required. Subscriptions renew at the stated billing interval until cancelled. Cancel before the trial ends to avoid the first charge. Read our 14-day refund policy.
Streaming services require your own account and any applicable subscription. For TV setup, follow the USip Smart DNS guide.
Official app instructions
This guide explains the USip-specific connection flow. For the current app interface and platform requirements, see:
- OpenVPN Connect installation instructions for Mac
- OpenVPN Connect: import a profile
- Official Mac download and requirements
App screens and button labels can change between releases. Follow the current app prompts if they differ from the screenshots.