Support - USip VPN
Support - USip VPN
Support - USip VPN

Support

Do you have questions, difficulties, or simply want to discuss any issues
regarding cooperation with our company?

USip VPN or USip Smart DNS?

Computers and phones: USip VPN

Use OpenVPN Connect with your USip VPN profile on Windows, Mac, Android, iPhone or iPad. The connection gives your device a residential US IP address through actual US home broadband.

USip VPN supports one simultaneous VPN connection. Your assigned public IP is exclusive to one USip customer at a time, but is not a permanent fixed IP. Reconnecting within 15 minutes returns the same IP.

Setup guides: Windows · Mac · Android · iPhone and iPad

TVs and streaming devices: USip Smart DNS

For TVs and TV-like streaming devices, add USip Smart DNS in the device’s network settings or on your router. Smart DNS does not create a VPN tunnel or provide VPN encryption.

Contact support for the settings for your device. Include your country, device model, streaming service, exact error message, and whether you can change DNS settings on the device or router.

Test Smart DNS playback separately. A successful VPN test on a computer does not confirm that the same service works on your TV.

See USip VPN’s residential US IP service and plans, or contact our support team below for setup help.

You fill out the form
We create a ticket
Our support team contacts you
Promptly solves the problem
We receive feedback from you
regarding the quality of service

Let’s get in touch

Drop us a line and we will get in touch with you