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Amazon
Prime Video discontinued its paid service in Vietnam on 31 October 2023. Subscriptions cancelled, money refunded, no Vietnamese storefront since.
Amazon left in October 2023 — this is not a geo-block
How to Watch US Prime Video in Vietnam
Short answer: Prime Video is not unavailable in Vietnam in the way people usually mean. Amazon closed it on 31 October 2023, after about seven years, cancelling active subscriptions and refunding them. There is no Vietnamese Prime Video storefront to be locked out of.
The timing is documented even though the decision was not explained. In April 2023 Vietnam required foreign streaming services to licence paid broadcasting; Amazon discontinued rather than licensed. Netflix, iQiyi, Tencent and Apple licensed and stayed — so if you want something good to watch rather than one specific Amazon title, the licensed and local options are still open and much simpler.
If it is an Amazon title you want, a residential U.S. IP presents the U.S. location that Prime Video's storefront decision reads. That is the whole mechanism, and this page is equally clear about the two layers it does not touch: Channels subscriptions and your Amazon account itself.
Fact-checked 12 September 2026Withdrawal date and decree sourced and linkedUSip and Amazon are separate services
This is not a block — the service left
Prime Video closed in Vietnam on 31 October 2023
Almost every guide on this site describes the same shape of problem: a service that exists in your country and refuses to serve you. Vietnam is the exception. Amazon withdrew Prime Video entirely on 31 October 2023, after about seven years, cancelling active subscriptions and refunding them. Prime Gaming benefits attached to those subscriptions went with it.
The trigger is on the record even though the decision was never explained. In April 2023 Vietnam's Ministry of Information and Communications required foreign streaming services to hold a licence to provide paid broadcasting. Amazon discontinued rather than licensed. We are giving you the sequence rather than a motive, because Amazon has not stated one and we are not going to guess at it on your behalf.
What makes this worth a page of its own is the comparison. Vietnam did not lose foreign streaming — it lost Amazon.
Licensed and stayed
Netflix, iQiyi, Tencent, Apple
All four went through the licensing process introduced in April 2023 and continue to operate. If your goal is “something good to watch tonight” rather than “this specific Amazon title”, the licensed route is open and considerably simpler.
Already local
FPT Play, VieON, Galaxy Play, K+
Vietnam's own platforms were never affected by any of this. They are the obvious first check and cost nothing to look at before you consider changing anything about your connection.
The order we would suggest: check the licensed and local services first, and only then decide whether one particular Amazon title is worth the trouble. For a lot of readers it will not be, and that is a perfectly good outcome.
Why this fails differently from everything else
A withdrawal and a geo-block are not the same problem
This distinction sounds academic and is not. It changes what you should expect to see, and it explains why the usual fixes do nothing.
A geo-block means the service is there and has decided you are in the wrong place. There is a catalogue behind the wall, and a different location gets you a different catalogue. A withdrawal means there is no wall, because there is nothing on the other side of it: Amazon does not operate a Vietnamese Prime Video storefront at all.
So the things people try first — reinstall the app, clear the data, make a fresh account, switch phone — are all fixes for a broken client talking to a working service. None of them is the missing piece here.
What does nothing
Reinstalling, clearing data, new accounts
These repair a client that is failing to reach a service. The service is not failing to be reached; it is not offered. Every hour spent here is an hour spent fixing something that is not broken.
What does something
Presenting a U.S. location
Prime Video swaps catalogues by territory and decides which storefront to serve from the country it detects. Present a U.S. location and the U.S. storefront is what you get — the mechanism is the same one that gives a German reader the German catalogue.
What it still will not do
Anything at the account level
Your Amazon account, its marketplace, its billing address and its Prime membership country are not network facts. A U.S. address does not touch them, and a U.S. storefront in the browser does not mean Amazon will sell you a U.S. subscription.
The part worth reading before you pay anyone
Three layers, and a U.S. IP moves exactly one
Prime Video is usually described as one thing you either can or cannot reach. It is really three separate mechanisms stacked on top of each other, and they answer to completely different inputs.
Knowing which layer your problem is on is the difference between this page being useful to you and this page wasting your money.
What a US IP does and does not move, checked 12 September 2026
| Layer | What it controls | Does a US IP move it? |
|---|---|---|
| The catalogue you are served | Which titles are “included with Prime” for you — Prime Video swaps catalogues by territory and decides from the country it detects | Yes. This is the layer a residential U.S. IP moves, and for the US library it is the whole job |
| Channels — the add-on subscriptions inside Prime Video | Paramount+, Max, Starz and the rest, bought through Prime Video | No. Amazon treats these as home-country subscriptions and says a network change does not make them available abroad. USip does not supply them |
| Your Amazon account itself | Marketplace, billing address, Prime membership country | No. None of it is set by your network, and changing your address has consequences well beyond Prime Video |
The middle row is the one that catches people. Channels are how you buy Paramount+, Max or Starz through Prime Video, and Amazon's position is that they are tied to your home country and that a network change does not make them available abroad. If a Channel is the reason you are reading this, a U.S. address is not the answer and we will not pretend otherwise.
What we sell, in plain words
What a residential U.S. IP changes from Vietnam
USip supplies a residential U.S. IP connection. That is the entire product. It presents a U.S. location, and Prime Video's storefront decision reads that location.
On this page that mechanism does more work than it does anywhere else on the site, because there is no Vietnamese catalogue to compare against — the storefront is either American or absent. That is unusually clean. It is also the only thing we are claiming.
It is not an Amazon Prime membership, not a Prime Video subscription, not a Channels subscription, not a payment method and not a guarantee about how Amazon will treat any particular address on any particular day.
Get a residential US IP for Prime Video
3-day free trial · 14-day money-back guarantee · Prime membership, Channels and marketplace not included
Ten minutes, in this order
How to test the US Prime Video catalogue from Vietnam
The order matters more than any individual step, and the first two are about making sure you are not solving a problem you do not have.
01
Check what you already pay for before anything else
Netflix, iQiyi, Tencent Video and Apple all licensed under the 2023 decree and are still operating in Vietnam legally. So are FPT Play, VieON, Galaxy Play and K+. If the title you want is on one of those, you do not need a U.S. address and we would rather say so than sell you one.
02
Understand that you are not looking at a geo-block
Every other guide on this site describes a service that exists in your country and refuses you. This is different: Amazon withdrew the service, so there is no Vietnamese Prime Video storefront at all. Reinstalling the app, clearing data or making a new account changes nothing, because none of those things is what is missing.
03
Bring up the residential U.S. connection and confirm the address first
Connect, load a public-IP checker, confirm it reports United States rather than Vietnam — then open Prime Video. Not the other way round. Prime Video decides which storefront you get from the country it detects, and that decision is written down rather than re-asked on every page load.
04
Open Prime Video in a private window and check the storefront, not a title
The thing to look at first is not whether one film plays. It is whether the page you land on is the U.S. storefront — U.S. pricing in dollars, the U.S. row of “included with Prime” titles. Get that right and the titles follow. Chase a single title first and you cannot tell a storefront problem from a rights problem.
05
Separate the three things that can still fail
A storefront that is still Vietnamese means the location signal did not take. A U.S. storefront that will not let you subscribe means your Amazon account and its marketplace are the obstacle, not your network. A title that will not play inside a working U.S. storefront is a rights case for that title. Three different problems that all look like “it does not work”.
Get a residential US IP for Prime Video
3-day free trial · 14-day money-back guarantee · Prime membership, Channels and marketplace not included
Settle it on one machine before you touch the TV
Device setup for US Prime Video from Vietnam
Start on a computer, where the connection, the public address and the storefront you land on are all visible at once. A phone hides the address, and a television hides the address and adds a device registration of its own. Each video below is the USip setup walkthrough for that platform.
Windows
Start here, because nothing is hidden
A browser on Windows isolates exactly three things: the connection, the public address, and which storefront Prime Video decides to serve. Bring up your USip connection, confirm a checker reports United States rather than Vietnam, then open Prime Video in a private window.
Step by step: the Prime Video setup page for Windows, or the general open the windows guide.
macOS
One Apple setting routes around everything you just did
iCloud Private Relay sends Safari through Apple's own network, bypassing the connection you established, so a correctly configured Mac can fail for that reason alone. Switch it off before testing rather than after. If Chrome shows a U.S. storefront and Safari does not, that is why.
Step by step: the Prime Video setup page for macOS, or the general open the mac guide.
iPhone and iPad
The app remembers more than the browser does
A Prime Video app that has been signed in from Vietnam carries its own stored state, and it is more stubborn than a browser tab. Prove the storefront in Safari or Chrome first, where you can see what is happening, and only then decide whether the app is worth the fight.
Step by step: the Prime Video setup page for iPhone and iPad, or the general open the ios guide.
Android
The battery manager is the thing to watch
Android is aggressive about killing background processes — exempt the VPN client from battery optimisation, because a tunnel dropped mid-episode looks exactly like a block and is not one. Vietnam's mobile-first networks make this the most common device problem here.
Step by step: the Prime Video setup page for Android, or the general open the android guide.
Fire TV, smart TVs and consoles
Registered to a marketplace of their own
A Fire TV is registered to an Amazon marketplace at the device level, separately from anything your network is doing. Smart TV and console apps have their own store regions. None of that is a network setting, so settle the browser first and treat the television as a separate job.
If a browser shows you a U.S. storefront and an app on the same network still shows nothing, the difference is stored app state or device registration — not your address. Reconnecting will not touch it.
Get a residential US IP for Prime Video
3-day free trial · 14-day money-back guarantee · Prime membership, Channels and marketplace not included
3-day free trial · from €5.75/month · 14-day money-back
Get a Residential US IP Address for Prime Video
One residential U.S. IP — a consumer address on a U.S. ISP rather than a datacentre range. USip and Amazon are separate services, and the plans below include the connection only. They do not include an Amazon Prime membership, a Prime Video subscription, a Prime Video Channels subscription, a payment method, your Amazon marketplace or account, or rights to any title or event.
Best Start
1 Month Pass
€15.99
€9.99/mo
€9.99/month after a 3-day trial.
- No commitment
- Plan automatically renews after the free trial until canceled
- Pause and resume anytime
- 14-day 100% money-back guarantee
Best Value
6 Months Pass
€6.50/mo
€39/semiannually after a 3-day trial.
- No commitment
- Plan automatically renews after the free trial until canceled
- Pause and resume anytime
- 14-day 100% money-back guarantee
Best Offer
12 Month Pass
€5.75/mo
€69/year after a 3-day free trial.
- No commitment
- Plan automatically renews after the free trial until canceled
- Pause and resume anytime
- 14-day 100% money-back guarantee
Separate services: these prices cover the USip VPN residential U.S. IP connection only. An Amazon Prime membership, a Prime Video subscription, Prime Video Channels subscriptions, your Amazon marketplace and account, billing acceptance and content availability are not included. A U.S. IP changes which catalogue Prime Video serves you and nothing beyond that.
Amazon's prices, not ours
What US Prime Video costs once you can see it
A U.S. storefront is the beginning of a purchase, not the end of one. These are Amazon's U.S. prices, taken from Amazon's own newsroom rather than an aggregator, so you can see the whole bill before deciding.
Note the Ultra line in particular: it costs less than the base tier because it is not a base tier. It sits on top of Prime or Prime Video and cannot be bought alone.
US Prime Video pricing, from Amazon's own newsroom, checked 12 September 2026
| Plan | US price | What it is |
|---|---|---|
| Amazon Prime | $14.99/month or $139/year | The full membership — Prime Video plus shipping and everything else |
| Prime Video only | $8.99/month | Prime Video without the rest of the membership |
| Prime Video Ultra | $4.99/month or $45.99/year | Ad-free, 5 concurrent streams instead of 4, 100 downloads instead of 50, 4K/UHD and Dolby Atmos. Requires Prime or Prime Video — it sits on top, which is why it costs less than the base tier |
And the payment asymmetry, stated plainly because it surprises people: PayPal works in Vietnam and is one of the ways you can pay us, but Amazon does not accept PayPal. Solving the payment problem on our side does not solve it on theirs.
How we checked this, and what we could not check
What is documented, and what we are not claiming
We would rather show the seams than present a tidy story with soft spots in it. Three things on this page are documented, and two things a reader might expect are deliberately absent.
Documented
The withdrawal, the date and the decree
The 31 October 2023 closure, the refunds, the seven-year run and the April 2023 licensing requirement are all reported and dated. So is the list of services that licensed and stayed.
Not claimed
Amazon's motive
Amazon did not give a reason. The decree and the exit are adjacent in time and the connection is reported, but we are describing a sequence rather than asserting a cause, and the wording above is careful about that on purpose.
Corrected
Sites that still say Prime Video works here
At least one large streaming-availability tracker still answers “yes” for Vietnam. It is wrong — stale automated data, contradicted by dated reporting of the withdrawal. If you have been told otherwise by a comparison site, that is why.
The questions Vietnamese readers actually send
US Prime Video in Vietnam — FAQ
Answered from the reporting of the withdrawal and from Amazon's own published terms and prices — including the several places where the honest answer is that you do not need us.
Is Prime Video available in Vietnam?
No. Amazon closed Prime Video in Vietnam on 31 October 2023, after about seven years, and cancelled active subscriptions with full refunds. This is not a temporary outage and not a regional catalogue difference — the service was withdrawn.
Why did Amazon leave?
Amazon never gave an official reason, so we will not invent one. What is on the record is the timing: in April 2023 Vietnam's Ministry of Information and Communications required foreign streaming services to hold a licence to provide paid broadcasting. Amazon discontinued its paid service rather than licence. That is a sequence, not a stated cause, and we are flagging the difference deliberately.
Did every foreign streaming service leave?
No, and this is the part worth knowing. Netflix, iQiyi, Tencent and Apple went through the licensing process and stayed. Vietnam did not lose foreign streaming; it lost Amazon specifically. If you are choosing a service rather than chasing one particular Amazon title, the licensed options are still there and are simpler.
What happened to my old Prime Video subscription?
It was cancelled on 31 October 2023 and refunded. Prime Gaming benefits tied to it stopped as well. Your Amazon account itself was not deleted — accounts and the streaming service are separate things, which is why people still sign in successfully and still find no Prime Video.
So what does a residential U.S. IP actually change here?
Which storefront Prime Video serves you. Prime Video swaps catalogues by territory and decides from the country it detects, so presenting a U.S. location is what puts the U.S. catalogue in front of you. On this page that is the entire mechanism — there is no Vietnamese catalogue to be upgraded from, only an absent one to be replaced.
Does it also give me an Amazon Prime membership?
No. A U.S. IP is a network address, not a subscription. Amazon Prime in the U.S. is $14.99 a month, or Prime Video on its own is $8.99 a month, and those are Amazon's charges, not ours. USip sells the connection and nothing else.
Will a U.S. IP unlock Prime Video Channels?
No, and this is the caveat we would most like you to read before paying. Channels — the add-on subscriptions bought inside Prime Video — are home-country subscriptions, and Amazon's position is that changing your network does not make them available abroad. A U.S. address moves the catalogue. It does not move Channels.
Does it change my Amazon marketplace or billing address?
No. Your marketplace, your billing address and your Prime membership country are account settings. None of them is decided by your network, and changing an Amazon address has consequences well beyond Prime Video — orders, shipping and payment all follow it. Do not treat that as a casual step.
Why does reinstalling the app not help?
Because nothing is broken on your device. Reinstalling fixes a corrupted app; it cannot conjure a storefront that Amazon does not operate in your country. This is the single most common wasted hour we hear about from Vietnamese readers, which is why it is step two of the test above.
Can I pay USip from Vietnam?
Yes — PayPal operates in Vietnam and is one of the payment methods on our plans. Worth stating plainly, because the Amazon side is the opposite: Amazon does not accept PayPal for Prime or Prime Video, so PayPal solves paying us and does not solve paying them.
Does a residential U.S. IP work better than an ordinary VPN?
It is a different kind of address, which is the point. Services score addresses as well as countries, and a commercial VPN endpoint in a datacentre range shared by thousands of subscribers carries whatever reputation those thousands built. An ordinary residential line used by one household does not look like a datacentre. That is an advantage rather than a promise — Amazon can block any address it chooses.
I get a U.S. storefront but cannot subscribe. What now?
Then the location part worked and your account is the obstacle. Prime Video will happily show a U.S. storefront to a browser while refusing to sell a U.S. subscription to an account whose marketplace and payment details sit elsewhere. That is an account problem, and no amount of reconnecting addresses it.
Can Vietnamese mobile networks or office Wi-Fi break this?
Regularly. A great deal of Vietnamese internet use is mobile-first, and carrier networks and managed office or café Wi-Fi frequently block the ports a tunnel needs or force their own DNS. If the same setup works on one network and fails on another, the network is the variable — test that before concluding anything about the address.
Will downloads I already made still play?
Downloads taken before a service change generally keep playing offline until they expire, and Amazon says rental windows still expire on schedule. But this is a narrow case and it is about files you already had — it is not a route back into a service that has been withdrawn.
Is using a VPN legal in Vietnam?
VPNs are ordinary business and privacy tools and are widely used in Vietnam. We are not Vietnamese lawyers and this is not legal advice, so if the question matters to you, take it to someone who is. What we can tell you is the contractual side: Amazon's terms govern how it treats an address, and the realistic consequence of a mismatch is Amazon blocking it.
Prime Video from elsewhere
US Prime Video from other countries
Vietnam is the unusual case — everywhere else below, Prime Video works locally and the question is what the US catalogue has that the local one does not.
Where each quote and figure comes from
Sources for every claim on this page
Every date and figure above comes from one of these. Vietnamese subscription prices for the local platforms move and we have quoted none, because we could not verify them to the standard the rest of this page is held to.
One decision, made with the facts in front of you
If any licensed service will do, use one
We would rather lose a sale than sell you a connection you do not need. Netflix, iQiyi, Tencent and Apple all licensed under the 2023 rules and are still here, and Vietnam's own platforms never went anywhere. For most evenings, that is the shorter path.
If it is specifically Amazon's catalogue you want, a residential U.S. IP presents the U.S. location that Prime Video's storefront decision reads — and nothing beyond that. It does not supply a Prime membership, it does not unlock Channels, it does not change your Amazon marketplace, and Amazon can block any address.
USip supplies the residential U.S. IP connection only. Prime Video, Amazon Prime membership, Channels subscriptions, your Amazon marketplace and content rights belong to Amazon, and Amazon can block any address.