USIP Solutions LTD (“USIP,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we receive from our customers when they use our VPN service.
Information We Collect
When you use our VPN service, we may collect the following information:
- Personal information: This may include your name, email address, payment information, and other identifying information you provide to us.
- Technical information: This may include generalized non-personal information about device type, operating system, and other technical data.
- We collect this information in order to provide our VPN service, to improve our service, and to comply with legal and regulatory requirements.
- We DO NOT collect any usage information.
No Logs Policy
We do not collect, monitor, or log any traffic or use of our VPN service. We do not track your activity or store any information related to your browsing history, traffic destination, data content, or DNS queries. We do not retain any logs related to your VPN session, including connection timestamps, IP addresses, bandwidth usage, or session duration. We believe in protecting our customers’ privacy and anonymity and ensure that all data transmitted through our VPN service remains private and secure.
No Speed Cap Policy
We do not impose any speed limits or data caps on our VPN service. We offer unlimited bandwidth and high-speed connections to ensure that our customers can enjoy a fast and reliable VPN service. We do not throttle or limit your bandwidth based on your usage, and we do not discriminate against any type of traffic, application, or protocol. We are committed to providing our customers with the best possible VPN experience, without any interference or slowdowns.
How We Use Your Information
We use your personal information to:
- Provide and improve our VPN service;
- Communicate with you about your account and our service;
- Respond to your inquiries and requests;
- Process your payments and fulfill your orders;
- Conduct research and analysis to improve our service and offerings;
- Comply with legal and regulatory requirements; and
- Enforce our policies and agreements.
We use technical information information to:
- Monitor and improve our VPN service;
- Detect and prevent fraudulent or unauthorized use of our service;
- Troubleshoot technical issues;
- Conduct research and analysis to improve our service and offerings;
- Comply with legal and regulatory requirements; and
- Enforce our policies and agreements.
Disclosure of Your Information
We do not share, sell, or rent your personal information to any third parties, except as described in this Privacy Policy. We may disclose your personal information in the following circumstances:
- To third-party service providers who help us operate our business and provide our service, such as payment processors, customer support providers, and marketing partners;
- To comply with legal and regulatory requirements, such as responding to a court order or subpoena;
- In the event of a merger, acquisition, or sale of our assets, we may transfer your personal information to the acquiring entity; and
- To protect our rights, property, or safety or the rights, property, or safety of others.
Security of Your Information
We use reasonable measures to protect the personal information we collect from our customers from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
Your Choices
You can control the personal information we collect from you in a few ways:
- You can choose not to provide us with certain personal information
Contact Us
Frequently Asked Questions
The USIP VPN service offers secure, fast and randomized connections through over 100 servers located in the USA, ensuring log-free, high-speed and worldwide access on any device.
The USIP VPN service can be used for various activities like traveling, testing, gaming, file-sharing, and shopping. It allows users to bypass geographic restrictions, secure their online connection while using public Wi-Fi, and simulate being in a different location for A/B testing. Additionally, using the VPN can protect online privacy and security while browsing and accessing better deals and prices exclusive to US-based customers.
In most countries, using a VPN is legal. However, there are some countries where VPNs are banned or restricted. It's important to check the laws in your country and the country you're traveling to before using a VPN.
While a VPN can hide your IP address and encrypt your online traffic, it's not 100% foolproof. In some cases, a determined hacker or government agency may be able to trace your activities back to your VPN provider. However, as a No Logs VPN provider, we do not log our customers' activities and thus cannot reveal any information.
Using USIP VPN can slow down your internet speed a bit, as the data has to be encrypted and routed through the VPN server. However, as an ultra-fast Tier 1 US VPN provider, we will minimize the impact on your speed as much as possible.
